The IT Experience Podcast’s biggest search strength is its top visibility for service desk and ITSM discovery terms, especially “service desk frameworks,” where it leads on both Apple and Spotify alongside strong coverage for “itsm trends” and “itsm tools.” Its clearest missed opportunity is expanding into broader, audience-segment keywords it currently doesn’t rank for, such as “podcast for service providers” and “customer engagement podcasts,” to capture more general search intent beyond frameworks and tooling.
Keywords the show is winning
Search terms this show already ranks for today.
- service desk frameworks#1Apple
- itsm trends#1Apple
- itsm tools#1Apple
- innovative it organizations#2Apple
- support team difficulties#4Apple
- service desk optimization#6Apple
Keywords the show should own
Listeners are searching these, and the show is a strong match, but it is nowhere to be found.
- podcast for service providersnot ranking
- customer engagement podcastsnot ranking
- ai technology podcastnot ranking
- human resources podcastnot ranking
- digital hr podcastsnot ranking
- service based business podcastnot ranking
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