CX Gurus’ biggest search strength is its ability to rank at the top for contact-center and support–focused terms, including “contact center tips,” “contact center performance,” and adjacent guidance keywords like “cloud tech support tips” and “agent confidence building.” Its clearest missed opportunity is expanding into broader management and business-audience discovery queries—such as “leadership and management podcasts,” “podcast for managers,” and “business tech podcast”—to reach leadership-led searches beyond the current contact-center niche.
Keywords the show is winning
Search terms this show already ranks for today.
- agent confidence building#1Apple
- cloud tech support tips#1Apple
- contact center tips#1Spotify
- contact center performance#1Apple
- consultant outreach tools#1Spotify
- hubspot contact management#1Spotify
Keywords the show should own
Listeners are searching these, and the show is a strong match, but it is nowhere to be found.
- customer engagement podcastsnot ranking
- leadership and management podcastsnot ranking
- service business podcastnot ranking
- podcast for managersnot ranking
- business tech podcastnot ranking
- leadership podcastnot ranking
This is a fraction of what PodSEO sees.
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